Our answers to your questions
Are you looking for information? Find answers to your most frequently asked questions. We haven’t answered your question? Go to the bottom of the page, our customer service remains at your disposal.
What is OPEN GOLF CLUB?
OPEN GOLF CLUB is a network of golf clubs present in France and Europe. Our golf clubs are open to all, members and non-members alike. The location of the golf clubs in regions rich in natural, cultural and historical heritage allows golfers to enjoy unique golfing experiences for a round of golf or an unforgettable golfing holiday thanks to our hotel partners.
Is it a Tour Operator or a Travel Agency?
OPEN GOLF CLUB is not a tour operator, nor a travel agency; it is a network of golf clubs and hotels.
How do you become a member?
By becoming a member of one of the OPEN GOLF CLUB golf clubs, you not only benefit from the advantages of that club, but also from those of the OPEN GOLF CLUB network.
Is there an OPEN GOLF CLUB card?
By becoming a member of one of the golf clubs you will have an OPEN GOLF CLUB card which will allow you to better identify yourself when you go to play at an OPEN GOLF CLUB golf club. You can benefit from preferential rates ranging from -25% to -50%.
Are there any index constraints for playing on the golf courses?
Sometimes a minimum index is required to play in some of golf clubs. When this is the case, the information is given on the page of the golf club on our site.
How does the OPEN GOLF CLUB Golf Pass work?
An OPEN GOLF CLUB Golf Pass allows you to play 3 different courses in the same region for a set period of time specific to each Golf Pass. When you purchase your Golf Pass you will receive an email with your voucher. Once the reservation has been confirmed, all you have to do is contact the golf clubs by phone to book your tee times. Don’t forget to print out your voucher and present it during your visits to the golf clubs. Golf Passes are personal, nominative and valid for one year. They are non-exchangeable and non-refundable.
How does a gift voucher work?
OPEN GOLF CLUB gift vouchers are valid for one year on the entire OPEN GOLF CLUB network, with the exception of a few European partners. To use them, all you have to do is contact our customer service (contact details on the back of your gift voucher) who will take the necessary steps to book green fees or stays at our golf clubs and hotels.
How does the online green fee booking process work?
To book a green fee online, go to the Home Page and click on “Book a green fee” in the top right corner or directly on the page of the golf club where you wish to play. Once you are on the booking page, choose the day and time you wish to tee off, then fill in your details, validate and pay. You will then receive an email with the confirmation of your reservation.
Can I cancel or change my booking online?
For the following golf clubs : Golf du Touquet, Golfs d’Hardelot, Golf des Yvelines, Golf d’Ormesson, Golf de Seignosse, Golf de la Grande Bastide, Golf d’Opio Valbonne, Golf de Servanes, Golf de la Sainte Baume and Golf de Marseille La Salette; you have the possibility to cancel your booking up to the time of your tee time directly from your booking confirmation email, a 10% deduction linked to management fees will be taken. However, it is not possible to change a reservation.
For the other golf clubs in the network, the conditions will be given on their booking platform.
How to book tee times for 10 persons?
On our website you will be able to book tee times for 4 players, so you will need to make 3 reservations. If you wish to book all 10 persons at once, it is best to contact the golf club directly by phone.
Can I play if I am not a member of OPEN GOLF CLUB?
Yes, the OPEN GOLF CLUB golf clubs are open to all, members and non-members alike.